by Susan Gittelman, executive director of B’nai B’rith Housing

People love to complain about government.

But sometimes streamlining happens. Regulations are simplified, compliance is made easier. Occasionally the rules even change – for the better.

When that happens, the taxpaying public should know about it. As developers of affordable housing for seniors and others in Massachusetts, we recently had a salutary experience that we discovered was part of a sweeping initiative by the Patrick administration to make state government more responsive.

Our task to overcome a balky regulation started almost literally in the sewer…more.